Professional Services Beyond Expectation

You can count on our vast industries domains expertise and indepth technologies knowledge.

Software Customisation and Development Services
Total Solution with the right tailored software system to streamline unique business processes to improve productivity

Platforms Supported
DOS - Legacy Application Development
Windows - Client/Server Application Development
Web- Browse/Thin client Application Development
Windows CE - Application Development
Windows Mobile - Application Development
iPhone/iPad/ - iOS Application Development
Android - Application Development
Blackberry - Application Development

I.T. Support and Maintenance Services
Complete I.T. Services covering Setup, Configuration, Installation, Implementation, Support, Troubleshooting and Maintenance...

ITCareline™ – An exclusive corporate membership service designed for your businesses. It combines technical case spontaneous one-to-one support, preventive maintenance housekeeping services, immediate diagnosis and technical resolution; all in a simple - affordable Credit System service model with members privileges. Just one corporate membership and everyone in your company can share our experts. Like a life-line for your company, it save precious time and enhances your business productivity, every time and everywhere.

Onsite/Offsite Services
Support – Respond to technical or user support requests
Maintain – Perform preventive maintenance and optimization
Tests – Plan, schedule, implement tests and compile outcome/feedback
Patches – Conduct periodical checks and apply any updates or security patches
Troubleshoot – Assist in identifying, searching and resolve issues
Setup – Assist in setting up physical devices or services
Configuration – Assist in create/modify settings for devices or services
Monitor - Conduct periodical checks and alert parties before issues become operation issues
Consultation – Provide unbiased and professional I.T. advisory
Administration – Perform administrative tasks on OS and application systems

Services Scope
Infrastructure Layer – Connectivity/Network Devices/LAN/WAN/WLAN/VPN/RDC/FTP/sFTP/IIS
Hardware Layer – Servers/PCs/Laptops/Printers/Wireless APs/UPS/Rack Cages/Switches/Routers/Firewalls/Barcode Scanners/Handhelds/Touch-Screen Kiosk/Backup Storages
Software Layer – Windows OSes, Server Active Directory/Domain Controller, MS Office, Symantec and misc apps/utilities
Interfaces Layer - FTP/sFTP, Data Imports/Exports, DTS, Remote Data Backups, Interface files checkers
Databases Layer – Oracle, Microsoft SQL, MY-SQL, MS-Access

I.T. Infrastructure and Facilities Services
Enterprise Infrastructure and Facilities Outsourcing and Managed Services

OFTM™ - A special Outsource enterprise Facility Data Centre and Technology Management capabilities
Network Infrastructure - Setup, Configuration, Implementation and Management Service
Remote Data Centre Backup - Advanced Automated Offsite Backup Facility and Management Service
Dedicated Web Server - Advanced Dedicated Hosting Service for high-traffic web servers
Dedicated Email Server - Advanced Dedicated Hosting Service for high-traffic email servers
Data Centre Co-Location - Special tailored facility support allowing co-location of your enterprise servers at our data centre facilities

I.T. Consultancy and Administrative Services
Professional Consultancy and Administrative Services

Corporate I.T. Needs - Assessment and Analysis
Corporate Business Processes - Streamlining, Advisory and Consultation
Corporate I.T. Projects - Administration, Implementation and Management
I.T. Procurement - For Hardware and Software
Domain Name and SSL Certification - Registration and Implementation
Corporate I.T. Infrastructure - Design, Implementation, Enhancement and Documentation
Preventative I.T. Healthcare - Common I.T. issues prevention with this service
I.T. Asset Management - Documentation and Managing of Hardware and Software Licenses
I.T. Policy and Procedures - Corporate Wide Enforcement and Compliance of I.T. Policy and Procedures
Corporate I.T. Migration - Management and Administration during Office Relocation

Creative, Design, Marketing and Other Services
Going beyond technology capabilities

Corporate Static Website - Entry Level Corporate Website Development
Corporate Dynamic Website - Intranet Portal and Web-Apps Development
Corporate CMS Website - Corporate Website with Content Management System for high-update frequency/turn-around
Enterprise eCommerce Website - Advanced eCommerce Website Development with CMS and Back Office Processing Modules
Kiosk User Interface - Creative Design and Artwork
Professional Logo Design - Conceptualization, Creative Design and Artwork
eNewsletter Design - Conceptualization, Creative Design and Artwork
SEO and SEM - Search Engine Optimisation and Search Engine Marketing Services